Terms and Conditions
adult courses
cancellations and refunds policy
More Than 1 Month Notice
If you cancel an adult course, workshop or residential course with more than 1 month notice before the start of the event we will refund your fees or transfer your booking to another Adult Course or Adult Workshop if places allow. An administration fee of £25 will be payable in all cases. Any difference in price will need to be paid by the customer.
Less Than 1 Month Notice
If you cancel a booking within 1 month of the start of your event we will not normally give refunds or transfer bookings. In exceptional circumstances, such as serious illness or hospitalisation customers may be eligible for a 50% refund. Customers would need to apply in writing to courses@sustainability-centre.org before the start of the course. An admin fee of £25 is payable.
Course Cancellations
In the very unlikely event that The Sustainability Centre has to cancel a course or event, or has to cancel your booking for any other reason, we will refund your fees in full.
If you cancel an adult course, workshop or residential course with more than 1 month notice before the start of the event we will refund your fees or transfer your booking to another Adult Course or Adult Workshop if places allow. An administration fee of £25 will be payable in all cases. Any difference in price will need to be paid by the customer.
Less Than 1 Month Notice
If you cancel a booking within 1 month of the start of your event we will not normally give refunds or transfer bookings. In exceptional circumstances, such as serious illness or hospitalisation customers may be eligible for a 50% refund. Customers would need to apply in writing to courses@sustainability-centre.org before the start of the course. An admin fee of £25 is payable.
Course Cancellations
In the very unlikely event that The Sustainability Centre has to cancel a course or event, or has to cancel your booking for any other reason, we will refund your fees in full.
Adult Courses Deposits Policy
Full payment is required at the time of bookings for all courses costing less than £200.
For Forest School Training, a £200 non-refundable deposit is required to book a place.
For all other courses costing more than £200, a £75 non-refundable deposit is required to book a place and the final balance is due no later than three weeks before the course date.
To reserve a course place with a deposit, please contact the Courses Team
courses@sustainability-centre.org
01730 823166
For Forest School Training, a £200 non-refundable deposit is required to book a place.
For all other courses costing more than £200, a £75 non-refundable deposit is required to book a place and the final balance is due no later than three weeks before the course date.
To reserve a course place with a deposit, please contact the Courses Team
courses@sustainability-centre.org
01730 823166
