Adult courses
Terms and Conditions
cancellations and refunds policy
More Than 1 Month Notice
If you cancel an adult course, workshop, or residential course with more than 1 month's notice before the start of the event, we will refund your fees or transfer your booking to another Adult Course or Workshop, if places allow. An administration fee of £25 per place will be payable in all cases. Any price difference will be paid by the customer.
Less Than 1 Month Notice
If you cancel a booking within 1 month of your event start date, we do not issue refunds or transfers.
Course Cancellations
In the very unlikely event that The Sustainability Centre has to cancel a course or event, or your booking for any other reason, we will refund your fees in full.
Adult Courses Deposits Policy
For Forest School Training, a £200 non-refundable deposit is required to book a place.
For all other courses operating a deposit system, a £75 non-refundable deposit is required to book a place, and the final balance is due no later than four weeks before the course date.
We are slowly migrating our courses to a new ticketing system, Ticket Tailor. If you purchase a space on one of our courses running in December 2026 or later, you can purchase Refund Protection. We recommend you pay the small additional fee to cover the cost if you can no longer attend. If you do not, the standard refund conditions stated above apply.
If you cancel an adult course, workshop, or residential course with more than 1 month's notice before the start of the event, we will refund your fees or transfer your booking to another Adult Course or Workshop, if places allow. An administration fee of £25 per place will be payable in all cases. Any price difference will be paid by the customer.
Less Than 1 Month Notice
If you cancel a booking within 1 month of your event start date, we do not issue refunds or transfers.
Course Cancellations
In the very unlikely event that The Sustainability Centre has to cancel a course or event, or your booking for any other reason, we will refund your fees in full.
Adult Courses Deposits Policy
For Forest School Training, a £200 non-refundable deposit is required to book a place.
For all other courses operating a deposit system, a £75 non-refundable deposit is required to book a place, and the final balance is due no later than four weeks before the course date.
We are slowly migrating our courses to a new ticketing system, Ticket Tailor. If you purchase a space on one of our courses running in December 2026 or later, you can purchase Refund Protection. We recommend you pay the small additional fee to cover the cost if you can no longer attend. If you do not, the standard refund conditions stated above apply.
Access
Participants must be over 18 years old to attend. No accompanying children allowed. Please do not bring your dog unless it is a registered assistance dog. We would like to know in advance if you need to bring an assistance dog, please fill in our access and learning needs section on your order. Thank you.
courses bursary fund
We want our courses to be accessible to all, so everyone has the opportunity to build on their skills and knowledge to live more sustainably. To make our courses more affordable, we have a Courses Bursary Fund which is open to application to anyone who couldn't afford to attend one of our courses otherwise.
When you purchase a place on a course, there is the option to give an amount above the standard price if you feel that your financial circumstances allow you to pay into the Courses Bursary Fund. The idea behind 'pay it forward' systems like this is to do acts of kindness which will have a positive effect on others, and in return the recipients are just asked to pass on the good deed to keep the cycle going.
The bursary fund is used to subsidise courses for people who otherwise could not afford to attend a course. Individuals who feel their financial circumstances won't allow them to participate in a course due to cost, can apply for a bursary once a year, which will subsidise the course by up to 50% for one course place.
If you have any further questions about our Courses Bursary Fund, please Contact Us.
When you purchase a place on a course, there is the option to give an amount above the standard price if you feel that your financial circumstances allow you to pay into the Courses Bursary Fund. The idea behind 'pay it forward' systems like this is to do acts of kindness which will have a positive effect on others, and in return the recipients are just asked to pass on the good deed to keep the cycle going.
The bursary fund is used to subsidise courses for people who otherwise could not afford to attend a course. Individuals who feel their financial circumstances won't allow them to participate in a course due to cost, can apply for a bursary once a year, which will subsidise the course by up to 50% for one course place.
If you have any further questions about our Courses Bursary Fund, please Contact Us.
